Code of Conduct

Our Code of Conduct for Shake it Off classes, camps & events is designed to create a safe and nurturing environment that promotes learning and healthy relationships. By following these guidelines, we can ensure that all children have the opportunity to grow and develop, both socially and educationally.

1. Respect Others
We encourage each child to respect others in the classes, camps & events. This means being kind and polite to other children and teachers and not using hurtful language or actions towards them.

2. Follow rules
To ensure the safety of all children in the class & camps, we expect each child to follow the rules set by the teacher/counselor. These rules may include sitting in our seat, being patient and sharing supplies for example.

3. Be Kind
We encourage every child to be kind to their peers. Sharing materials and helping others is all part of being a good peer.

4. Be Punctual
Arriving on time helps the class run smoothly and aids in avoiding disruptions.

5. Listen Carefully
During story time, craft activities, songs or educational activities, we encourage the children to listen carefully to their teacher so they can learn effectively.

6. Resolve Conflicts Peacefully
At times, conflict can occur amongst children, we do our best to encourage children to communicate and solve problems as it is vital for their social growth.

7. Use Safe Language and Actions
Using safe language and actions is essential for ensuring a safe environment for all children. Pushing or hitting other students or using inappropriate language by parents and/or students is not accepted in our classes and camps.

We strongly believe by following our Code of Conduct for Shake it Off classes, camps & events, we can aid our children in building appropriate character traits by promoting mutual respect, kindness, punctuality and good communication. Children/Parents who are unable to follow our code of conduct may be asked to leave our facility. Refunds will not be issued for anyone asked to leave due to disrespect and unsafe language or actions toward staff or other customers. 

Shake it Off reserves the right to terminate its relationship with any family or individual in appropriate circumstances. It is possible to end our relationship with one Parent/Guardian, while designating the other as the sole point of contact, if the situation lends itself to this solution. Activities warranting termination include, but are not limited to:

• failure or refusal to abide by class/camp policies or regulatory requirements; 

• failure or refusal to accept and cooperate in class/camp decisions or practices;

• All participants are expected to treat each other and the instructors with respect at all times. We do not tolerate bullying, name-calling, teasing, physical abuse, or verbal abuse toward staff, children, or other parents, including racial slurs, hate speech, cursing or swearing; or any form of harassment.  

• inappropriate, discourteous, or disrespectful interactions toward or communications with others, including on social media; 

• failure to pay registration; or

• demand for special treatment or services that are not provided to others, cannot reasonably be delivered by the program, or are outside the philosophy of the program. 

Shake it Off will attempt to discuss its concerns and allow a family the opportunity to correct inappropriate or disruptive conduct. However, the nature and/or severity of the conduct may require immediate termination.