Studio Party Rules & Additional FAQs
Our Studio’s General Rules
It is studio policy that everyone- adults and children- remove their shoes upon entering the space.
Why? Because our studio is our home, we do this to keep our floors clean and your children safe. We recommend wearing or bringing along socks if you don't want to go barefoot!
We ask that our staff’s instructions be followed at all times!
Our staff’s responsibility is to monitor the safety of all attendees. Their directions are also integral to maintaining the flow of all events/classes!
Please treat our Studio like your own home!
According to company policy, we have to charge damages, but we’d like not to have to! Therefore, please ensure your child(ren) follow our ‘be gentle’ rules for interactions with staff, other children, and our props/toys.
We ask that you please do not bring live animals into our Studio!
If you or a guest require a service animal, please inform us via email so we can prepare accordingly!
Please email us of any big changes to your plans (including additions, add-ons, cancellations, etc.) before an event, especially if you’re the host!
Any questions about these rules can be directed to us via email or contact form! Thanks!
Studio Party Rules for the Host
Please read below for our comprehensive list of Studio Party rules created with love by our Director for your convenience!
What's INCLUDED in our Party Packages:
10-minute short sit-down activity (coloring sheets, magnatiles, blocks, etc)
40 to 45-minute guided activity session
40 to 45-minute celebration in our party room
Approx 15 -20 children included [May Vary Depending on Package]
Additional children will cost extra
We offer pizza & water for the kids, and additional food can be purchased for adults.
Standard white paper plates for pizza, napkins, dessert plates and small cups for water
We ask you give us one weeks notice to make any changes to your party. The final headcount must be given 72 hours before the party. Please note we do not offer refunds if less children attend than what was confirmed
What YOU Provide [Unless Package is Purchased]:
All decorations
Any theme paper goods and tablecloths (tablecloths MUST fully cover all tables)
You may arrive 30 minutes before the party to decorate. Please do not arrive before the set time; coming before your 30 minutes will have a $50 fee.
We ask that once the party is finished, you collect all your belongings and decorations you want to keep. We discard all items left in the party room once the party is finished. All guests must also leave one the party has finished as we need to set up for the next arriving party. A $50 fee will be applied to your bill if guests stay past the allotted time..
We do not allow outside decorators, but you may bring your own party supplies. Our staff can set up decorations for an additional fee. Otherwise, you must set it up.
Anything not provided by you will be an additional cost day of the party if you need to use our items.
Arrival & Departure times:
We allow the party host to arrive 30 minutes early to set up for their party. Party guests should arrive at the designated start time of the party and depart by the designated end time of the party. Parties that do not end on time result in a delay for setting up for the next party and extra labor charges for staff. A fee will be incurred and deducted from the deposit if the party runs over the designated end time.
A 30% deposit is due at the time of booking to secure the party time slot. This deposit is non refundable. Final deposits are due the Wednesday before the party date. If the party is canceled after the final deposit has been made it is non refundable. In the event an unforeseen circumstance has occurred, please contact us directly and we will work with you to reschedule.
Security Deposit Policy:
A $200 refundable security deposit is required to cover any unforeseen issues during your event. It will be refunded after the event, provided the following conditions are met:
• Time Overage: The party must conclude at the scheduled time. Any additional time will result in a fee, which will be deducted from the security deposit.
• Guest Count: If the number of children attending exceeds the amount originally confirmed, a fee will apply for each additional child.
• Damages: If any equipment, tables, chairs, or other property is damaged by you or your guests, the cost of repairs or replacements will be deducted from the security deposit.
• Excessive Cleaning: The space should be left in reasonably clean condition. If excessive cleaning is required beyond normal use (e.g., spills, decorations left behind), a cleaning fee will be deducted from the deposit.
• Decorations and Set-Up: Decorations must not cause damage to the walls, ceilings, or equipment. Any damage from adhesives, tapes, or other materials used will result in deductions from the deposit.
• Unapproved Activities: Activities or behaviors that go against our venue policies (e.g., using confetti, glitter, or other hard-to-clean materials without prior approval) may lead to additional charges.
If you have any questions regarding this, don't hesitate to contact our admin team, at adminteam@shakeitoffwestchesterny.com